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Would you rather use the phone than a computer to check on your library account?
 Call Telephone Messaging at (757)727-1330
"Welcome to Telephone Messaging, the Hampton
Public Library's renewal and notification system.
Please enter the last 9 digits of your barcode, followed by the pound (#) key.
Please listen carefully to the full menu."
- "To renew titles, press 1."
(If you have 3 or more overdue items or owe more
than $3.00, please visit your nearest branch library.)
- "You have (#) items on loan at this time."
OR
"Sorry, because of unresolved items on your record, you may not use Renewal at this time."
- "To list titles on loan, press 2."
- "You have (#) items on loan at this time."
(Telephone Messaging will list all items on loan, and their due dates.)
- "To list or cancel titles on hold, press 3."
- "You have (#) items being held at this time."
(Lists holds, pickup dates and locations.)
"To cancel hold, press 1. To go to next title, press 2.
To skip holds verification process, press star (*)."
- "To state your current fines, press 4"
- "You have no outstanding fines."
OR
"Your outstanding balance equals ($)."
- ""To list overdue items, press 5."
- "You have (#) overdue items at this time."
(Lists items by title.)
- "To record your name, press 6."
- "The name is not yet recorded. To record, Press 1. Press star (*) to exit the recording."
(The next time you call, Telephone Messaging will say your name.)
- "To repeat these options, press pound (#)."
- The entire menu will repeat.
- "To exit, press star(*)."
- Telephone Messaging will disconnect.
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- Renew library materials
- Hear a list of items checked out and their due dates
- Hear a list of items on hold
- Hear a list of overdue items
- Find out what fines you owe
- A Library Card with barcode number
- A touch-tone telephone
- 7 days per week
- 24 hours per day, unless our computer is down for maintenance
"This is the Hampton Public Library with a message for (name)."
- If you have books on hold:
- "You have (#) items being held at this time.
They will be held until (date).
They can be picked up at (location)."
- If you have materials overdue:
- "You have (#) items overdue."
- If you owe a fine:
- "You owe (fine amount)."
"Please call the Hampton Public Library's Renewal & Notification System at 727-1330
for more information. Thank you. Good-bye."
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